Bournemouth and District Driving Instructors Association

BDDIA CODE OF
CONDUCT
and

SAFEGUARDING
last updated: 11/04/2022


As a member of Bournemouth and District Driving Instructors Association (BDDIA) I agree to abide by the following code:

 

  • I will not mislead the public (customer, trainee, third party) over services provided by me (I, business, driving school). This applies in particular to instructors’ training qualifications and the likely cost of lessons which will be necessary to reach the standard required by
    • the Driver and Vehicle Standards Agency (DVSA) driving tests
    • other organisations such as DIAmond, to reach the relevant standard or standards for different types of driving tests for which I offer training.
  • I will ensure that customers are fully aware of terms of business.
  • I will avoid improper language, suggestions or physical contact with clients.
  • I will take all reasonable care, using skill and diligence, in instructing trainees in all relevant aspects of traffic and driver education.
  • I will not discuss with any third party matters that take place during the training of an individual. This includes any personal matters told to me during training. This does not apply
    • to business matters which concern a driving school
    • where my services are being paid for by a third party, and they are therefore my customer. In this case, whilst the third party has the right to this information, it will only be given with the trainee’s knowledge if the trainee is over the age of 18.
  • I will maintain proper standards of personal hygiene and dress.
  • I will ensure that any vehicle driven or used for training is maintained in good mechanical order and condition; is properly insured and taxed and, where appropriate, certified as roadworthy; and that all reasonable care is taken to keep it clean and tidy.
  • I will ensure that training is carried out only within the terms of UK law, with particular reference to driver licensing and provision of a professional service.
  • I will continue my professional development to the best of my ability.
  • I will respect all Safeguarding responsibilities – see ‘Safeguarding Responsibilities’, below.


Safeguarding Responsibilities – Children and Adults

Under 18 Years of Age

  • If the trainee is under the age of 18 years and discloses information that I believe to constitute a safeguarding issue (abuse or neglect) or I have reason to believe abuse or neglect has taken place, I will report this to the local authority designated safeguarding officer via any local authority published telephone number or in person at a council office. (If out of hours, details of the out of hours contact details will be on the council website.) If I believe a criminal act has been committed against the trainee the police will also be contacted.

Over 18 Years of Age
  • If the trainee is over the age of 18 years and discloses information that I believe to constitute a safeguarding issue (abuse or neglect) or I have reason to believe abuse or neglect has taken place, I will discuss my concerns with the trainee, but will not disclose my suspicions to any person or organisation without the permission of the trainee. The exception to this will be if I believe the person to be the victim of a criminal offence or has been coerced, or I believe the trainee to be at immediate or significant risk of harm. If I know the trainee to be vulnerable e.g. to have a learning disability and I believe them to not fully understand the harm that they are being subjected to I will advise the trainee that I am duty-bound to report the matter to the local authority Adult Social Care Services, and will then do so via any local authority published telephone number or in person at a council office. (If out of hours, details of the out of hours contact details will be on the council website.) If I believe a criminal act has been committed against the trainee the police will also be contacted.